The Joys Of Retail. No matter how justified, it usually ends badly for the employee. Sure, they’re probably trying to get the perfect gifts for family and friends. It's about supply and demand. It's not about pandering to every dumbass customer that wants to argue. Customer: “If you don’t mind me saying so, I really don’t like your haircut at all.” He genuinely did not think he was being rude; he just thought I wanted his opinion. 16 Horrifying Stories Of Angry Customers Going Way Over The Line. 18 Walmart Employees Share Their Worst Customer Horror Stories by Laura Hohenstein. Retail workers have seen some scary and even disgusting things. Do your best not to be featured in them. The articles/videos/social media posts about how much customers and customer service sucks, about true customer service horror stories, about stories of employee abuse by a customer that was sanctioned or ignored by the company, come from retail workers. Give them a read. For the most part, it's overlooked. If customers want product A, you should sell product A, even if you think product B is better. That's when an employee might go off on a customer. Give them a read. Kim Bhasin. (Mark Blinch/Reuters) Anyone who has ever worked in the retail sector probably knows the age-old motto: “The Customer Is Always Right.” While this is a well-intentioned piece of advice for good customer service, it doesn’t mean it’s true! But retail workers are the ones who suffer the rude and entitled attitudes that come with this! Let's look at several first hand stories to learn more. 1. People who work in customer service talk to a lot of people throughout the day. And one expert thinks the problem is getting worse. (Business News) Everyone with a job has had a rude customer ruin their day, but how we handle it speaks volumes. I'm surprised she didn't call a manager. One Alabama woman has a different story, however. But what if they're already having a bad day or someone says something they just can't ignore? They may be in the minority, but this is also the time of year that customers tend to go nuts while they’re shopping. Meanwhile, over at Reddit, the "Tales From Retail" and "Tales From Your Server" subreddits are dedicated to employees dealing with difficult customers. So when the question “What was your ‘I’m about to lose my sh*t moment’ with a customer?” was posed on r/AskReddit, the floodgates opened and people who work retail jobs spilled out all of their retail-induced trauma. A customer walks up to me. Category: Funny Customers, Life as a Cashier, Retail Stories Tags: Customers, Humor 4 Comments I go to the grocery store every single day because I grew up with people who went once a week and ended up with a tin can Narnia in the pantry because of it. Naturally, some of them are rude. Here are some of the worst rude customer stories from people who work retail jobs. 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